I hate customs ...

I just collected the La Vela Puerca CDs I'd ordered from amazon.com. First of all, thank you Deutsche Post for closing the post office and replacing it with an "Agentur" inside a food store. What a bright idea, replacing 3 trained employees with 2 amateur ones, whose primary job isn't even dealing with Post customers but selling food! Sure they're nice and trying to be helpful, but that doesn't change the fact that they don't exactly know what they're doing ...

Anyway, I had to pay 16.40€ to get the CDs, which means that in the end I only saved 16€ by ordering from amazon.com instead of amazon.de. And best of all, in my opinion I shouldn't have had to pay that much, it should've been around 9.26€.
In their calculation they included 148ILS freight charges. So I'm wondering, why are they including charges in Israeli new sheqel (around 25€), and why is that even included in their calculation when it's not something I paid?

I'll get Chrischi's opinion on this tomorrow.


[edit] On the plus side, I now have CD cases with nice, friendly, holographic IFPI stickers on them.
None of the cases arrived undamaged though, so I'll probably have to change those d;